A slip and fall can happen in an instant; a wet floor, an uneven sidewalk, a poorly lit stairwell, and suddenly life looks very different. Beyond the physical pain, there’s the self-doubt and the uncertainty of not knowing what comes next.
We sat down with attorney Patrick Yanoti to talk about what clients are often going through after a slip and fall, what that first conversation is really like, and how he helps people feel supported from the very beginning.
When someone comes to you after a slip-and-fall, what’s usually going on with them emotionally?
Patrick: Picking up the phone after something like this takes courage. Life just got a lot harder and reaching out to a stranger about it isn’t easy. The first thing I want someone to feel is that they made the right call. I’m not here to rush them through a checklist. I want to hear what happened, how they’re doing, and what they’re worried about. Everything else can wait until they feel comfortable. We’re going to get through this together, and that starts from the first conversation.
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What do you wish more people knew before they called you?
Patrick: That you don’t need to have everything figured out before you reach out. A lot of people wait because they aren’t sure if what happened to them “counts” or if their injuries are serious enough to pursue. But the sooner we connect, the better. Evidence like surveillance footage, incident reports, and witness accounts can disappear quickly. You don’t need to come to me with answers. Just tell me what happened, and we’ll take it from there.
What does the process actually look like for someone who’s never done this before?
Patrick: It starts with a free consultation where I just listen and learn about what happened. From there, if we move forward, my team gets to work gathering evidence, dealing with the property owner’s insurance company, and building the strongest case possible. We keep our clients updated every step of the way so nothing feels like a mystery. And because we work on a contingency fee basis, there’s nothing owed up front — we only get paid if we win your case.
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What’s something people are often surprised by once they start working with you?
Patrick: A lot of people are surprised by how much support they actually receive throughout the process. Before they call, many clients are worried they’ll be left figuring things out on their own or dealing directly with insurance companies. But once we start working together, they realize they don’t have to carry that stress by themselves anymore. My goal is to make sure clients feel informed, prepared, and taken care of at every step, not just legally, but personally too. That support can make a big difference while they’re trying to focus on healing.
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What do you want someone to feel after their first conversation with you?
Patrick: Confident. Confident that they understand their options, that their case is being taken seriously, and that they have the right team behind them. The legal process can feel overwhelming at first, but once people understand how it works and what to expect, that uncertainty starts to fade. My goal is to make sure every client leaves that first conversation knowing exactly where they stand and what comes next.
Take the next step in your slip-and-fall case
After a slip and fall, it’s normal to feel uncertain about what comes next. Having someone who listens, explains your options clearly, and helps you move forward with confidence can make all the difference. If you or someone you love has been injured in a slip and fall, attorney Patrick Yanoti and the team at the Thumbs Up Guys are here to help you understand your next steps and feel supported from the very beginning.
Call or text (843) 380-8350 or complete a Free Case Evaluation form
